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Frequently Asked Questions

My Dolphin is not sucking properly

  • Check whether the plug of the transformer is in the socket and that the Dolphin is connected to the transformer.

  • Clean the following elements:

    • The filter bag – perhaps you need to clean this thoroughly in the washing machine

    • The protective grid around the filter bag

    • The inlets on the underside of the Dolphin

    • The pump impeller so it is free of dirt. This can be accessed by rotating part No. 16 a quarter of a turn.

Contact your Starline Dealer for this too (find your closest dealer on our website).